Shipping Policy

**Please determine which type of gear you've ordered from the options below

SUPER SUITS (HERO INSPIRED ITEMS):

Super suits are Built to Order and assembly begins immediately upon your order confirmation.

Just like the hero who emerges triumphant through trial and tribulation, your suit will stand as testament to your strength and endurance.

Instead of stocking certain models, we custom make every suit. This will take around 2-3 months from the date of launch (check each product page for an exact shipping date of that product) and requires the hard work by man and machine to forge your individual suit.

During this process, we send a weekly email update to follow along your suit's building process.


Every SUPERX suit is built for its hero. Customized for you.



ACESSORIES, ORIGIN & NON HERO COLLECTIONS:

These items are available for immediate shipping and usually ships within 24 hours of your order.



SHIPPING TIME ONCE ITEM IS SHIPPED

Once your item is shipped and you receive a tracking number, your order should arrive within 3-5 business in the USA and 14-20 days internationally depending on your location. We use carriers such as UPS, USPS & DHL.

U.S.A.

Customers within the U.S. may choose from a range of shipping options with USPS, FedEx, and UPS. All shipments to PO boxes will be shipped via USPS. Shipments within the US are estimated to take 3-5 business days in transit. See checkout for full list of precisely calculated shipping rates. Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. SUPERX is not responsible for delays caused by the post office or lost packages due to address errors.

International

International customers may choose from a range of shipping options with FedEx and UPS Mail Innovations. International packages are estimated to take 5-30 business days; however, faster options are available. See checkout for full list of precisely calculated shipping rates. Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. SUPERX is not responsible for delays caused by the post office or lost packages due to address errors.

Duties and Taxes

Duties and taxes are the responsibility of the customer and will be due at the time of delivery. If you do not pay the fees, your package will be returned to SUPERX and we will refund you the cost of the order excluding shipping.